Virtual Rx Consults
Virtual Rx Consults is a secure telehealth service that allows patients to complete online health assessments and participate in virtual consultations through a licensed provider network. This service offers a convenient way to begin care online while maintaining appropriate clinical oversight and pharmacy coordination.
Patients start by completing a secure online health assessment related to specific health needs. The information submitted is reviewed by a licensed medical provider. Additional questions or follow-up may be requested as part of the medical review process to ensure clinical appropriateness.
When clinically appropriate, a licensed provider may issue a prescription based on their independent medical judgment. Prescriptions generated through this service can be coordinated directly with our pharmacy, allowing patients to receive their medications with pharmacist support and continuity of care. There is no guarantee that a prescription will be issued.
How Virtual Rx Consults Works
Step 1: Online Health Assessment
Patients complete a secure online assessment through our telehealth platform. This assessment collects relevant health information needed for medical review.
Step 2: Medical Review
A licensed provider reviews the submitted assessment and determines whether a virtual consultation or additional information is required. All decisions are made based on clinical judgment and applicable standards of care.
Step 3: Pharmacy Coordination
If a prescription is issued, it may be coordinated with our pharmacy for dispensing. Our pharmacy team remains available to answer medication-related questions and provide counseling as appropriate.
Important Information for Patients
• Virtual Rx Consults is not a substitute for emergency or urgent medical care
• Prescriptions are issued only when clinically appropriate
• Provider participation and treatment options may vary by condition and state regulations
• Patients may choose their pharmacy where permitted
This service is designed to complement traditional pharmacy and medical care by offering a secure, structured, and clinically appropriate option for online assessments and virtual consultations.
For questions about Virtual Rx Consults or pharmacy services, our team is available to assist.
